Service Quality

Using data analytics and real-time dashboards, a leading call center improved service quality by 30% and reduced average handling time by 20%. Our solutions empowered managers to monitor agent performance, customer satisfaction, and key KPIs more effectively.

Data Analytics Consultancy

The objective of the sales project dashboard is to provide real-time visibility into key sales performance metrics, enabling stakeholders to monitor and track sales activities, identify trends, and make informed data-driven decisions.